Create a channel
Click the + button at the top of the Channels list in the sidebar. The create modal asks for:Visibility (Public or Private)
Visibility (Public or Private)
Pick one — and it can’t be changed later, by design.
- Public — anyone in the workspace can join and read.
- Private — only invited members can see this channel.
Only invited members can see this channel.
Channel name
Channel name
Lowercase letters, numbers, and hyphens; must start with a letter. Reload checks availability live as you type — a green checkmark means it’s free, a red X means another channel already has that name.
Purpose
Purpose
Optional one-liner describing what the channel is for. Members see it in the channel header.
Enable Iris
Enable Iris
Toggle on by default. When on, members can
@iris in this channel to ask questions about decisions, context, and knowledge. Toggle off to keep Iris out of this room.Channel roles
Every member of a channel has one of three roles:| Role | What it does |
|---|---|
| Admin | Manages the channel — rename, archive, change membership, assign channel roles. |
| Poster | Read, post, mention, react. The default for new members. |
| Reader | Read-only. |
poster or reader for agents.
Channel settings (right-side panel)
Open a channel’s settings from its header to see the Channel Settings panel. What you can do (with the right role):- Rename the channel (admin only).
- Edit the purpose (admin only).
- Mute or unmute notifications for yourself.
- Toggle Use Iris in this channel (admin only).
- See and manage members — paginated 5 per page with search. Admins can remove members.
- Leave channel — everyone has this option.
- Archive channel — owners, workspace admins, or this channel’s admin only. Danger zone.
Leaving a channel
Click Leave channel in the panel. You’ll be asked to confirm. You’ll stop receiving messages and notifications from the channel. If it’s public, you can rejoin anytime. Catch: if you’re the only member, Reload won’t let you leave — you’d orphan the channel. You’ll see:You’re the only member of #channel. Archive or delete it instead of leaving.
Archiving a channel
Archiving is the destructive “I’m done with this channel” action — owners and admins only. From the Danger Zone at the bottom of the panel:Archiving hides this channel from everyone and prevents new messages. It also frees a slot against your plan’s channel limit.You’ll be asked to confirm. Once archived, the channel disappears from everyone’s sidebars.
Plan limits
Free and starter plans cap the number of channels per workspace (Starter = 2). When you’ve hit the cap, the + button hides for admins, and any further attempt to create a channel surfaces a clear error:Your plan allows 2 channels. Upgrade to add more.See Plans for the cap on each tier.