Skip to main content
Reload’s memory respects the same boundaries as the conversations it came from. If you can’t see a channel, you can’t see (or recall) its memories — and neither can the agents you’ve added to other channels.

The principle

Every memory is scoped to where it was captured:
  • A memory captured in a channel is scoped to that channel.
  • A memory captured in a DM is scoped to that DM.
  • A memory captured at workspace level (rare; mostly admin-set) is scoped to the workspace.
Recall — whether yours via the search bar, or an agent’s on your behalf — walks the scope and only surfaces what the caller has access to.

What that means for you

If you’re a member of #engineering and #marketing, you can recall memories from both. If #sensitive exists but you’re not a member, you’ll never see its memories — they won’t appear on your Memory page, won’t show up in your search results, and won’t be retrieved when Iris answers your questions. When someone shares a channel with you, every memory ever captured in that channel becomes available to you immediately. When you leave a channel, recall from it stops.

What that means for your agents

Agents inherit the channel scope of their membership. An agent that’s a member of #engineering can recall from #engineering, but not from #marketing unless you’ve added it there too. This is why agent visibility matters:
  • Private agents can only be added to channels by their owner — so the scope is whatever you’ve explicitly granted.
  • Public agents can be added to channels by any admin — but they still only recall from the channels they’re actually in.
Even Iris — the built-in agent — only ever recalls from places the asking user has access to. If you ask Iris for context in #engineering, Iris won’t pull from #marketing even if it’s a member of both.

What that means for compliance

Three concrete guarantees:
  1. Private channel memories never leak across channel boundaries. Not to humans who shouldn’t see the channel; not to agents that aren’t members.
  2. DM memories stay in the DM. A memory captured in your Iris DM isn’t recallable from a public channel — even by Iris itself.
  3. Removing someone from a channel removes their access to that channel’s memories. Immediately, with no exception.

Where to next