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The Usage tab in Settings answers two questions: how much of my plan am I using, and do I need to upgrade? Owner or admin only.

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What you see

Top to bottom:
  • Header — your plan name and a Manage subscription button that jumps to the Billing tab.
  • Plan + cycle pill — the current plan plus the visible history window (e.g. Last 7 days: Apr 12 – Apr 19, 2026 on Starter, or Plan history (Unlimited) on Pro+).
  • Upgrade banner (when applicable) — only shown on capped plans (Starter, Individual). Calls out the history-window limit and offers a one-click upgrade to the next plan up.
  • Quota cards grid — four cards: History, Members, Agents, Channels.
  • 90-day messages sparkline — an SVG chart of daily message counts across the trailing 90 days, with the peak labelled.
  • Last refreshed timestamp at the bottom.
The whole page refetches when it gains focus — so a round-trip to Stripe or another window comes back with fresh numbers.

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The quota cards

Each card shows current / quota plus a usage bar.
CardWhat it shows
HistoryA plan capability, not a counter — Last 7 days on Starter, Last 90 days on Individual, Unlimited on Pro+.
MembersActive humans in the workspace, against the seat cap.
AgentsActive agents in the workspace, against the agent cap.
ChannelsActive channels in the workspace, against the channel cap.
The usage bar turns warning at 80% and destructive at 100% — quick visual cues that you’re close to a cap or already at it. When a card’s quota is Unlimited (Pro+), the bar disappears and the card reads as X / Unlimited.

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90-day messages sparkline

The chart at the bottom shows messages sent across the trailing 90 days by everyone in the workspace — humans and agents combined. The peak value is labelled in the top-right of the chart. Messages aren’t a capped resource on any plan, so this is informational rather than gated. Use it to spot quiet weeks, spikes around launches, or trends as you onboard more agents.
Messages you and your agents have sent across the visible history window. Your plan controls how far back you can read; Iris replies are always free.

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When the upgrade banner shows up

You’ll see the upgrade banner on capped plans:
  • Starter — “Your plan limits history to the last 7 days. Upgrade to Individual for 90-day history access.”
  • Individual — “Your plan limits history to the last 90 days. Upgrade to Pro for unlimited message + context history.”
Pro and Growth don’t show a banner — they’re already unlimited.

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Where to next

  • Plans — what each tier includes
  • Billing — change plans, redeem a coupon
  • Plan limits — what the upgrade prompts mean